Effective Date: February 2026
At Tuqqa, we are committed to protecting the privacy and business integrity of our manufacturing community. This policy outlines how we handle your information on our domestic Pakistani platform.
1. Information We Collect
To maintain a secure B2B environment, we collect the following data:
Business Credentials: Company Name, NTN (National Tax Number), and business address to verify vendor authenticity.
Personal Contact Data: Full name, phone number (WhatsApp for communication), and email address.
Transaction Data: Details of products listed, purchase history, and payment information for processing orders.
2. How We Use Your Information
Your data is used solely to provide a seamless industrial marketplace experience:
Facilitating Trade: To connect buyers with sellers and manage the logistics of surplus stock and machinery delivery.
Platform Improvement: To analyze user behavior and optimize our UI/UX for the Pakistani industrial sector.
Security & Verification: To prevent fraudulent listings and ensure all users are legitimate business entities.
Notifications: To send updates regarding orders, inventory alerts, and platform policy changes.
3. Data Protection & Security
We understand that trade secrets and inventory lists are sensitive.
Encryption: We use industry-standard SSL encryption to protect your data during transmission.
Access Control: Only authorized Tuqqa personnel have access to business-sensitive data for support purposes.
Trade Privacy: We do not sell or lease your business data to third-party marketing agencies.
4. Information Sharing
We only share information with third parties in the following cases:
Logistics Partners: Sharing addresses and contact numbers with domestic couriers (TCS, Leopards, or Trucking services) to fulfill deliveries.
Legal Compliance: If required by Pakistani Law or the State Bank of Pakistan to comply with financial audits or legal proceedings.
5. Your Rights
As a user of Tuqqa.com, you have the right to:
Update or correct your business information through your dashboard.
Request the deactivation of your account and the deletion of personal data.
Opt-out of promotional communications while still receiving transactional alerts.
